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SUPPORT


Please check the FAQ or contact us with questions about product support and order-related issues. If you are a student or alumni from a partner school or association and need assistance, please contact your career service office.

 

For schools, universities and career centers using the GradLeaders Career Center platform:

support@gradleaders.com

If you require a training session, please contact support@gradleaders.com to schedule a call with a Customer Relationship Manager.

For career centers and institutional researchers using The Outcomes Survey:

support@theoutcomessurvey.com
614.791.9000 Choose Option 1, then Option 4

or visit: TheOutcomesSurvey.com

For recruiters and employers using GradLeaders Recruiting:

employers@gradleaders.com
614.791.9000 Choose Option 1, then Option 3 


For recruiters and employers using GradLeaders MultiPost:

employers@gradleaders.com
614.791.9000 Choose Option 1, then Option 2

Intern Management System

For employers and other organizations using the Intern Management System:

employers@gradleaders.com
614.791.9000 Choose Option 1, then Option 3 

 

SUPPORT HOURS


Monday - Friday | 8 a.m. to 5 p.m. EST 

GradLeaders offices are closed in observation of the following holidays:

  • New Year's Day
  • Memorial Day
  • Independence Day (July 4)
  • Labor Day
  • Thanksgiving Day
  • Friday after Thanksgiving 
  • Christmas Day

Servers are monitored by the Technical Team on all days, including weekends and holidays.

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